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How to Engage in Heated Conversations Without Getting Burned @ SoL Center
September 17, 2018 @ 6:30 pm$20 – $25
Tuition: $20 before Sept. 10, $25 after
Meaningful conversations on heated topics eliciting different perspectives can be tricky, sticky and prickly. Do you know how to maneuver productively in these conversations? Or do you run from them for fear of escalating conflict, being misunderstood, or saying something you might regret? Participants will have an opportunity to identify their biggest challenges and triggers; learn a tool to check assumptions; and practice speaking to be understood and listening to understand.
Patricia M. Porter, LCSW, is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field since 1994, providing mediation, team facilitation, negotiation training, and conflict management coaching services. She is the author of two Minibuks™ Stop The Dreaded Drama: 55 Tips for Ending Destructive Conflict and Stop Avoiding Conflict: Learn How to Address Disputes Before They Erupt.